Privacy Policy

Last updated: January 2026

Easybet operates easy-bet-casino.co.za and takes your privacy seriously. This policy explains what personal information we collect, why we collect it, and how we use it. Please read it carefully before using our platform.

Who We Are

Easybet is operated in accordance with South African law and is subject to the National Gambling Act 7 of 2004 and oversight by the National Gambling Board (NGB). Our registered address and full operator details are available on request. If you have any questions about this policy, contact us directly at [email protected].

What Information We Collect

When you register and use our platform, we collect personal information that includes:

Your full name, date of birth, and South African ID number
Contact details including your email address and mobile number
Physical address and proof of residence
Banking details and payment information used for deposits and withdrawals in Rand (ZAR)
Device information, IP address, and browser type when you access our site
Records of your betting activity, transaction history, and account preferences

We're required by law to verify your identity before you can deposit or withdraw funds. This is not optional. It's a legal obligation under the Financial Intelligence Centre Act (FICA) and NGB licensing conditions.

Why We Collect Your Information

We use your personal information to run your account, process your bets, pay out your winnings, and keep our platform secure. But there's more to it than that. We also use it to:

Comply with our legal and regulatory obligations
Detect and prevent fraud, money laundering, and problem gambling
Send you account-related communications and, where you've opted in, promotional offers
Improve our services based on how you use the platform

Responsible Gambling and Your Data

We use your account data to monitor for signs of problem gambling. If we notice patterns that concern us, we may reach out or apply responsible gambling tools to your account. This is done to protect you, not to penalise you. You can also request self-exclusion or deposit limits at any time by contacting our support team.

Sharing Your Information

We don't sell your personal information to third parties. Full stop. We may share it with:

Payment processors and banking partners to handle your ZAR transactions
Regulatory authorities including the NGB if required by law
Identity verification and fraud prevention service providers
Our technology and platform partners who help us run the site

Any third party we work with is contractually required to protect your data and use it only for the purpose we've shared it for.

How Long We Keep Your Data

We keep your personal information for as long as your account is active and for a minimum of five years after it's closed. This is a regulatory requirement. After that period, we securely delete or anonymise your data.

Your Rights

Under the Protection of Personal Information Act (POPIA), you have the right to access the personal information we hold about you, request corrections if anything is wrong, and in certain circumstances, ask us to delete your data. To exercise any of these rights, email us at [email protected]. We'll respond within 30 days.

Security

We use industry-standard encryption and security measures to protect your data. No system is completely foolproof, but we take every reasonable step to keep your information safe. If you suspect unauthorised access to your account, contact us immediately.

Changes to This Policy

We may update this policy from time to time. When we do, we'll post the updated version on this page with a new date at the top. If the changes are significant, we'll notify you by email. Continuing to use Easybet after changes are posted means you accept the updated policy.

Easybet promotes responsible gambling. 18+ only. If gambling is affecting your life, contact the National Responsible Gambling Programme on 0800 006 008.